Help

Welcome to the help section of the website. The help pages provide support for the SAP software including SAP calculations for new build housing and Microgeneration calculations under the MCS accreditation scheme. The help pages are a mixture of screenshots with annotations explaining the functionality of the program and interactive tutorials which cover a particular process, for example calculating wind loads.

Document Library

In addition there is a document library which is based upon our Complete Regulations database which is a comprehensive document management system covering a wide range of construction industry topics. Documents in the document library are in Adobe PDF format and the tutorials are displayed using Adobe Flash.

E-mail support

Additional help is available to users of software via e-mail and we would appreciate a screenshot of any error messages you are receiving together with a description of how you are using the program to create the error. We generally respond to an e-mail request the same day and this is the quickest way to get support.

Support for the Quality Management System

For users of the online quality management system there is an extensive help section within the QMS website and a forum for users of the system. Support questions are best posted to the forum which we monitor daily.